L&D in the age of reinvention: Four imperatives for the CLO

Drs Schuster & Oxley
May 11, 2026
4
New Training Journal Aricle:
Chief Learning Officers are being asked to reinvent organisations, while AI rewires jobs and careers. The route is unlearning: letting go of ladders, fixed roles and ‘training as an event’. Dr Helmut Schuster and Dr David Oxley set out four imperatives for CLOs to build experimentation, trust, AI and capability.

We are entering an era in which organisational reinvention is not optional. It is constant and structural. Artificial intelligence (AI) is reshaping roles and workflows. Career ladders are collapsing into lattices. Talent now moves across boundaries rather than sitting neatly inside them. Against this backdrop, learning and development leaders face some significant problems and challenges.

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